Manager Quickstart Guide
Get started as a Wattery manager – managing charging access, pricing, and communication.
Manager tasks
As a manager, you manage charging access rights, inform users, monitor pricing, and track charging station status. All management is done in the Wattery portal.
Open portalLog in to the portal
Log in to the Wattery manager portal at user.wattery.io. If you have been granted manager rights, first register via the invitation you received.
- Save user.wattery.io as a bookmark or to your home screen for easy access
- The manager view opens automatically once rights have been granted
Send a notice to end users
Inform residents or users about the charging system launch. You can use the message template below.
Message template:
Hi, Our property now has the Wattery charging system in use. Log in to the system at user.wattery.io. • Register as a user • Add payment details: Settings → Payment methods • Send your username (email) to the manager More info: wattery.io/quick-start-guide
- Include the manager's email address in the message so users can send their username
Add charging access
Once the end user has registered and provided their email, add charging access for them in the portal.
- Go to Area Management in the portal
- Select the correct area or charging station
- Open the Authorization tab
- Add the user's email address
Check the charging price
Make sure the charging price is set correctly. The price is shown to the end user as is.
- Go to Area Management and select the area
- Click the pencil icon next to the area name
- Check the Pricing section – the price should include electricity transfer, electricity tax, energy, and Wattery's service fee
Monitor charging station status
As a manager, it is your responsibility to ensure that charging stations are operational. In the portal, you can see device status and any fault reports.
- Wattery sends an automatic email notification if a charging station enters a fault state
- Respond to fault reports and contact Wattery support if needed
- Inform users about any disruptions or maintenance activities
Need help?
Email support
Send a message to support@wattery.io
Phone support
+358 10 582 1000 (weekdays 9–15 EET)
Documentation
Complete user guide is available in the portal under Help